Once a camp or activity fills, subsequent registrants will be put on a waiting list. If space becomes available in the camp/activity, we will begin calling people on the waiting list. You may not be registered for one camp and be on the waiting list for another in the same week; you may only either be registered or on the waiting list for one camp per week. Participant substitutions are only allowed between qualifying siblings (age and skill appropriate).
Transfers from one youth camp or activity to another will incur a processing fee of 10% or $10 (whichever is higher). Transfer requests will only be approved if there is a spot available in the desired camp/activity to which the participant will be transferred. Requests for transfers must be received in the Youth Programs office no less than ten (10) business days prior to the first day of the camp/activity in order to qualify. Transfers received after this timeframe will be granted only if a waiting list exists for the original activity and we are able to fill your participant’s vacated spot with someone on that waiting list. If we are able to fill the spot, we will process your requested transfer and assess the 10% or $10 processing fee.
Youth Programs reserves the right to cancel a camp or activity due to low enrollment or any other unforeseen issue that affects our ability to offer that camp/activity. If we do cancel a camp/activity, we will make every effort to reschedule it. If rescheduling is not possible, we will issue full refunds or credits toward another Youth Programs camp/activity.
Once you complete registration, your reservations are considered final. If you wish to cancel your registration, you will be issued a refund minus a 10% or $10 processing fee (whichever is higher). You must request a cancellation and refund no less than ten (10) business days prior to the first day of the camp or activity in order to qualify. Requests received after this timeframe will be granted only if a waiting list exists for the original camp/activity and we are able to fill the participant’s vacated spot with someone on that waiting list. If we are able to fill the spot, we will process your requested cancellation and issue your refund minus the 10% or $10 processing fee. If we are unable to fill the spot, we will not be able to refund the registration fee.
Camps are not prorated (with the exception of camps during the week of the Fourth of July holiday), nor are session dates individualized. Refunds are not available for vacations, special events or other personal commitments that prevent attendance.
Requests for a refund or transfer in cases of illness or injury will be considered up to the first day of camp with a doctor’s note and a letter from the parent or guardian requesting the exception. No medical requests will be considered after the first day of camp.
In some cases, we may issue credits in lieu of refunds. Credits must be used for the specific camp/activity originally purchased, but may be used for that camp/activity any other week in which it is offered. Credits must be used within the summer they are given.
All campers are required to have current personal medical insurance during their time at camp.
All day camp participants will be required to wear their camp T-shirt each day of camp. We will provide one shirt per participant. Additional shirts may be available for purchase while supplies last.
Electronics (cell phones, hand-held video games, etc.) are prohibited in camp. If a camper is seen using an electronic device, that device will be confiscated by camp staff and returned at the end of the day.
On occasion, dismissal from camp may be necessary for behavioral reasons. This action will take effect only after consultation among the parents of the camper in question, the camper him or herself, and the senior assistant director of Youth Programs. If a camper is dismissed for disciplinary reasons, there will be no refund for the unused days.
There may be times when we must dismiss a child due to a physical or developmental disability that prevents the child from participating safely or effectively in a group. Dismissal will take effect only after consultation among the parents of the camper in question, the camper him or herself, and the senior assistant director of Youth Programs. Any dismissal under these circumstances will qualify for a complete refund of the cost of the unused days.
Other Policies and Regulations
The State of California requires that sponsors of recreation programs inform parents of the nature and structure of programs in which their children are participating. Childcare and recreation are differentiated by the State and the differences are included in a manual called The California Community Care Licensing Manual. Programs that meet the definition of childcare must be licensed by the State. In order to become licensed, a program must meet a variety of requirements related to facility, staff and program structure. In recreation activities, children have the right to come and go from the facility, and staff will not supervise children to prevent them from leaving the facility when they desire. The State also requires that the sponsor of the program have a signed statement from each parent/responsible party that they understand the conditions under which the facility operates and that it is not a licensed childcare facility.
Campus Recreation and Unions may, from time to time, photograph or videotape participants and use the footage for promotional materials. Unless informed otherwise at the time of registration, the department will presume that consent for minors to be photographed and videotaped has been granted by parents/guardians.
We will readily provide accommodations for participants with disabilities, as long as we receive two weeks advance notice in order to allow us to adequately prepare the accommodations. Please submit your request by phone at 530-754-4304 or by email at email@example.com.