Waiting lists will be created once an activity fills. If space becomes available, we will begin calling people on the waiting list. Participants may not be registered for a camp and remain on a waiting list for the same week. Only participant substitutions between qualifying siblings (age and skill appropriate) are allowed.
Requests for a transfer from one youth activity to another will be charged a $25 processing fee. Transfers will only be completed if there is a spot available in the desired camp to which the camper will be transferred. Requests for transfers must be received in the Youth Programs office no less than 21 business days prior to the first day of camp to qualify. Transfers received after this timeframe will be granted only if a waiting list exists for the original activity and we are able to sell the spot to a person on the waiting list. If we are able to sell the spot, we will process the requested transfer and charge a $25 processing fee.
If for unforeseen reasons, such as low enrollment, and Youth Programs needs to cancel a program, we will reschedule it if possible. If rescheduling is not possible, we will issue full refunds or credits toward another activity.
Once a registration has been completed, all reservations are considered final. Requests for refunds, transfers, or credits must be submitted in writing to the Youth Program email no later than 21 days prior to the first day of camp in order to be considered. All transfers, credits, or cancellations received prior to 21 days before the first day of camp are assessed a fee of $25 per child, per camp.
No refunds, credits, or transfers are issued for requests received within 21 days of the start of camp. In the case of illness and injury, requests are considered only when accompanied with a doctor’s note and letter requesting the exception. The $25.00 fee still applies. Refunds received after this timeframe will be granted only if a waiting list exists for an activity and we are able to sell the spot to a person on the waiting list. If the spot is sold, we will then issue a credit or refund. If we are unable to sell the spot, we will not be able to refund the registration fee. No requests will be considered after the first day of camp.
Afternoon Adventures and Swim Lesson refunds
All transfers, credits, or cancellations received prior to 21 days before the first day of session are assessed a fee of $15 per child, per program.
Requests for a refund or transfer in cases of illness or injury will be considered up to the first day of camp with a doctor’s note and a letter from the parent or guardian requesting the exception. No medical requests will be considered after the first day of camp.
In some cases, credits are given in lieu of refunds and must be used for the specific program originally purchased. Credits must be used within the summer they are given.
Camp Rules and Expectations
All campers are required to have current personal medical insurance during their time at camp.
All day camp participants will be required to wear their camp T-shirt each day of camp. We will provide one shirt per participant. Additional shirts may be available for purchase while supplies last.
Electronics (cell phones, hand-held video games, etc.) are prohibited in camp. If a camper is seen using an electronic device, that device will be confiscated by camp staff and returned at the end of the day.
On occasion, dismissal from camp may be necessary for behavioral reasons. This action will take effect only after consultation among the parents of the camper in question, the camper him or herself, and the senior assistant director of Youth Programs. If a camper is dismissed for disciplinary reasons, there will be no refund for the unused days.
There may be times when we must dismiss a child due to a physical or developmental disability that prevents the child from participating safely or effectively in a group. Dismissal will take effect only after consultation among the parents of the camper in question, the camper him or herself, and the senior assistant director of Youth Programs. Any dismissal under these circumstances will qualify for a complete refund of the cost of the unused days.
Other Policies and Regulations
The State of California requires that sponsors of recreation programs inform parents of the nature and structure of programs in which their children are participating. Childcare and recreation are differentiated by the State and the differences are included in a manual called The California Community Care Licensing Manual. Programs that meet the definition of childcare must be licensed by the State. In order to become licensed, a program must meet a variety of requirements related to facility, staff and program structure. In recreation activities, children have the right to come and go from the facility, and staff will not supervise children to prevent them from leaving the facility when they desire. The State also requires that the sponsor of the program have a signed statement from each parent/responsible party that they understand the conditions under which the facility operates and that it is not a licensed childcare facility.
Campus Recreation and Unions may, from time to time, photograph or videotape participants and use the footage for promotional materials. Unless informed otherwise at the time of registration, the department will presume that consent for minors to be photographed and videotaped has been granted by parents/guardians.
We will readily provide accommodations for participants with disabilities, as long as we receive two weeks advance notice in order to allow us to adequately prepare the accommodations. Please submit your request by phone at 530-754-4304 or by email at email@example.com.